Soft, stylish & washable — home essentials made for real life
Beautiful, easy-care furnishings that add softness, protect your home and simplify everyday living.
Frequently Asked Questions
What size rug can I fit in a standard washing machine?
Most 4–6ft rugs fit comfortably in a standard machine. Larger sizes may require a laundromat with bigger washers.
How often can I wash the rug?
As often as needed. Our rugs are built to handle frequent washing without losing softness or shape.
Where are you located?
Our head office is located in Brisbane, QLD.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at [Your Email].
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.
Our Mission
Soft Studio Co creates beautifully designed, washable home furnishings that bring comfort, style and practicality to Australian homes. We empower real homes with soft, durable products that simplify care, protect living spaces and enhance the way people experience modern life.
Fast, Free & Secure Shipping Australia Wide
A softer home should be effortless. With fast, free shipping on every order, your new furnishings arrive ready to refresh your space—quickly, carefully and conveniently.